Event Facilitator (Full-Time)
Organization Overview
Food + Farm Exploration Center (F+FEC), in partnership with Farming for the Future Foundation, is a 501(c)(3) nonprofit organization dedicated to educating current and future generations about agricultural innovation and sustainability. Located in Plover, Wisconsin, F+FEC aims to deepen the understanding of modern agriculture, promote agricultural literacy, and foster connections between farmers and consumers. By creating a space for learning and engagement, F+FEC provides an opportunity for people to explore the world of agriculture and better understand the origins of their food.
Position Overview
Food + Farm Exploration Center is seeking an Event Facilitator to execute & oversee events booked at our facility while creating excellent experiences at F+FEC. Reporting to the Event Manager, this role serves as a strategic partner for strengthening and evolving the standards of a service-focused guest and event experience in a rapidly growing, non-profit event venue. The ideal candidate will have experience in and a passion for outstanding customer service, hospitality, and event execution on small to large, customized meetings/events. They will possess excellent organizational skills to successfully manage and prioritize multiple projects and timelines in a fast-paced environment. The Event Facilitator needs to be a self-motivated forward-thinker who is confident in their decision-making and delegation abilities while directing Event Attendants and other staff members.
Essential Responsibilities
Use of Banquet Event Orders to oversee and complete the set-up of assigned meeting rooms, ensuring all details are in line with the client's requests.
Manage food and beverage service by coordinating with kitchen staff to ensure delivery and serving of food and beverages are done at the appropriate time.
Understanding and experience with food/beverage service is required.
Confirm that the presentation of food and beverages meets the standards of the Food + Farm Exploration Center.
Guarantee compliance with venue policies and procedures, as well as health and safety regulations.
Promptly clear dishes from tables throughout the event and deliver to the appropriate dish area.
Be receptive to requests and complaints made by guests and feel empowered to resolve any issues in a professional and timely manner.
Monitor and manage inventory of supplies and equipment and communicate any needs to the Event Manager.
Work closely with other departments, including the Colorful Plate Café, guest services, education, operations, and sanitation departments, to ensure successful events.
Communicate with clients throughout their event to ensure satisfaction and build relationships for future bookings.
Direct event staff throughout the event and provide guidance as needed, so that all event staff deliver excellent customer service.
Maximize efficiency of the Events Department by keeping storage areas stocked, clean, and organized.
Support the Exploration Center’s diversity and inclusion best practices to ensure that all visitors feel respected, warmly welcomed, and comfortable.
Qualifications & Experience
1+ years’ experience in event service.
Attention to detail and organizational skills.
Time management and multitasking capabilities.
Understanding of what it takes to provide elite customer service and hospitality.
Must possess good communication skills for dealing with diverse personalities.
Completion of Wisconsin Alcohol Seller/Server Course and bartending license for the Village of Plover is required. F+FEC to cover the cost of any training, exams, and licensing.
Strong knowledge of safe handling of food with experience in a food service, restaurant, or banquet setting.
Weekend and/or evening hours will be required.
Physical Demands
Able to stand and sit for long periods of time.
Physical requirements include but are not limited to stooping, kneeling, bending, standing, squatting/crouching, crawling/kneeling, pushing/pulling, climbing (ladders), reaching above the shoulders, lifting of up to 50lbs.
Instructions to Applicants
Interested applicants, please assemble and email the following pieces of information, combined into one document, to hello@fftf.us by 5/16/2025:
A cover letter describing your qualifications, including your interest in Food + Farm Exploration Center.
A current resume
Three professional references with name and your relationship (references will not be contacted until a candidate has been notified).
Food + Farm Exploration Center Commitments
The hourly wage for this position starts at $18 per hour
Paid time off (PTO)
Eight paid holidays
Competitive medical and supplemental benefits are available after 60 days of employment
A 401K plan is offered following one year of employment
Complimentary employee membership and discounts
Offers of employment are contingent upon results of thorough background check, drug screen, and reference checks
All inquiries about and interactions with candidates are kept in strict confidence
Food + Farm Exploration Center provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Food + Farm Exploration Center is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the organization and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business at Food + Farm Exploration Center and is an important principle of sound business management.
