Event Service Manager (Full-Time)
Organization Overview
Food + Farm Exploration Center (F+FEC), in partnership with Farming for the Future Foundation, is a 501(c)(3) nonprofit organization dedicated to educating current and future generations about agricultural innovation and sustainability. Located in Plover, Wisconsin, F+FEC aims to deepen the understanding of modern agriculture, promote agricultural literacy, and foster connections between farmers and consumers. By creating a space for learning and engagement, F+FEC provides an opportunity for people to explore the world of agriculture and better understand the origins of their food.
Position Overview
The Event Services Manager is a full-time, salaried position responsible for leading the successful execution of assigned events by overseeing front-of-house operations, supervising Event Attendants, and serving as the primary on-site contact for clients and guests. This position ensures events are delivered with exceptional service, attention to detail, and alignment with Food + Farm Exploration Center standards. The Event Services Manager collaborates closely with the Culinary & Events Director, Event Sales team, and internal departments to coordinate event logistics, support operational excellence, and create memorable guest experiences. This position requires a flexible schedule, including evenings, weekends, and occasional holidays, based on scheduled events and organizational needs.
Essential Responsibilities
Lead the execution of assigned events from setup through breakdown, ensuring event details, timelines, and service standards are successfully delivered.
Serve as the primary on-site contact for event hosts, welcoming clients, assisting with arrival and setup needs, coordinating logistics, responding to requests, and ensuring a seamless event experience.
Partner with Event Sales Managers to transition events from planning to execution, ensuring Banquet Event Orders (BEOs), client expectations, and operational details are clearly communicated and fulfilled.
Oversee front-of-house event operations, including room setup, guest service, food and beverage coordination, and event logistics in alignment with organizational standards.
Coordinate with internal departments, including Culinary, Operations, Guest Services, Education, and other teams, to support successful event execution.
Provide leadership and direction to Event Attendants by assigning responsibilities, setting expectations, coaching staff, and ensuring consistent service standards.
Oversee event staff scheduling, training, onboarding, and performance feedback to promote team development and operational excellence.
Participate in recruiting and hiring Event Attendants as needed.
Address client questions, concerns, and unexpected situations professionally while identifying solutions and maintaining a positive guest experience.
Ensure compliance with organizational policies, event procedures, and health and safety standards.
Maintain organized event spaces, equipment, and supplies to support efficient event operations.
Support continuous improvement of event procedures, offerings, and guest experiences in collaboration with Culinary & Events leadership.
Qualifications & Experience
Associate degree in hospitality, event management, business, or related field preferred; equivalent professional experience will be considered.
Minimum of 3 years of experience in event operations, hospitality, customer service, or a related field.
Experience supervising, training, or leading staff in a service-oriented environment.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication and interpersonal skills with a strong customer service mindset.
Ability to remain calm, professional, and solutions-focused during changing event conditions.
Experience with food and beverage service, event setup, or venue operations preferred.
Ability to work collaboratively with multiple departments and external clients.
Proficiency with basic computer systems and willingness to learn organizational software platforms.
Physical Demands
Able to stand and sit for long periods of time.
Physical requirements include but are not limited to stooping, kneeling, bending, standing, squatting/crouching, crawling/kneeling, pushing/pulling, climbing (ladders), reaching above the shoulders, lifting of up to 50lbs.
Frequent standing, walking, and mobility around event spaces.
Instructions to Applicants
Interested applicants, please assemble and email the following pieces of information, combined into one document, to hello@fftf.us by 08/09/2026:
A cover letter describing your qualifications, including your interest in Food + Farm Exploration Center.
A current resume
Three professional references with name and your relationship (references will not be contacted until a candidate has been notified).
Food + Farm Exploration Center Commitments
The annual salary range for this position starts at $50,000 per year plus bonus opportunities.
Paid time off (PTO)
Eight paid holidays
Competitive medical and supplemental benefits are available after 60 days of employment.
A 401K plan is offered following one year of employment.
Complimentary employee membership and discounts.
Discounted gym membership at a local fitness facility.
Offers of employment are contingent upon results of thorough background check, drug screen, and reference checks.
All inquiries about and interactions with candidates are kept in strict confidence.
Food + Farm Exploration Center provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Food + Farm Exploration Center is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the organization and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business at Food + Farm Exploration Center and is an important principle of sound business management.
